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Attention to the Citizen  >  Contact Us

Contact Us

The governorate of North of Santander listens, makes your questions and concerns, grievances, complaints or suggestions


Right that every person has to request the competent authorities for reasons of general or specific interest to raise respectful requests for information or consultation and to obtain prompt resolution.



Any expression verbal, written or between electronic of dissatisfaction with the conduct or the action of the servers public or of them particular that carry to out a function State and that requires a response.



Verbal, written, or electronic in medium, expression of dissatisfaction concerning the provision of a service or the poor attendance of a public authority for breach of a right that has been damaged.


Verbal, written, or electronic between expression of recommendation submitted by the citizen, which aims to improve the service provided dependencies in the governorate of North of Santander.


System integrated PQRD

Physical location

  Address: Av 5 Calle 13 and 14 intersection; Cucuta, Norte de Santander

Phone:(57+7) 5710290-(57+7) 5710590

Fax: (57 + 7) 5710510

Lines PQR (57 + 7) 5717395 - free (57 + 7) 018000944142

Email e:

Opening hours to the public: Monday-Friday 7:30 a.m. - 12:00 m. and 2:00 p.m.-6:00 p.m.

Last update date: Sunday, September 20, 2015 11:40 PM